Germantown, WI Insurance - Frydach Insurance

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Progressive » Customer Service

Frydach Insurance Customer Service

While many people initially choose an insurance agent because of price, they stick with an agent year after year because of the service they receive. At Frydach Insurance, we pride ourselves on being there when you need us. While other agencies limit themselves to normal business hours, we understand that accidents don’t always take place between nine and five. For that reason, we make ourselves available 24/7.

Call Frydach First

Whether it’s a billing question, a change to your policy, or a possible claim, we prefer you call us first. More often than not, we can answer your question, saving you the hassle of suffering through an insurance companies phone menu, only to wait on hold.

Billing Questions

While payments are generally made directly to the insurance company you’re insured with, we realize that you may have questions about your bill regarding the amount you owe, or where payments can be made, or if the insurance company you’re insured with accepts online payments. If that is the case, feel free to give us a call, we’re here to help. 

Changes to Your Policy

Did you get a new car? Do you have a new teenage driver in the household? Maybe you’ve refinanced your home and have a new lender? Whatever the case, we’re here to help update your policy to reflect your changing life.

Claims

If you’ve had a loss, no matter how big or small, we strongly encourage you to give us a call before talking to the company you’re insured with. We’ll be able to answer any questions you may have, and help you with the claim process.

Regardless of the service you require, contact us by phone or email, we’d be glad to help.

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Progressive

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Progressive Address 6300 Wilson Mills Rd Mayfield Village OH 44143 United Stateshome General Inquiries: 800-776-4737home Claims: 800-274-4499cell Website Billing Website Claims Website

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Reviews

Debbie is great! She has made all of our transitions easier!

Amy Turim
Debbie and her staff do a great job for me!
Dawn Wangard

I am glad I found Deb. I was with State farm for many years and after sitting down with Deb I increased the coverages of my home and cars and reduced how much I was paying. She also has much more personal customer service compared to agents I have had in the past.

David Straus

I have been a customer of Frydach Insurance for more than 10 years. Debbie is extremely helpful and knowledgeable. She has been quick with answers when I have had questions of all sizes! I have recommended Frydach several times and most of the people I have referred now have some sort of insurance with them. I have shopped around on occasion and rates are definitely reasonable.

Terri Zellmer

They work really hard to get you a good price on insurance. Been with them for 6 years. Highly recommended!

Jessica Thurloff

Debbie is Excellent! She helps you get the best rates. She is also always available if you need her for anything from getting some information to status on a claim. She knows her stuff when it comes to insurance! I would recommend Debbie to anyone looking to having a hassle-free insurance agent!

Adam Syvock
Debbie has helped me out with insurance for many of years. She really helped me out when my children started driving! She is great at emailing if I miss a payment, which I love! Thanks Debbie!
Janice Romanski Gardner

We connected with Debbie and she took care of everything! Love this insurance company!

Elizabeth Carney

Debbie has been our Insurance agent for many years. We have always found she made the best choices for our needs. We have always felt Frydach finds the best value. We recommend Frydach. Thanks, Debbie.

Mary Steinkraus

Outstanding quality customer service in a time when no one seems to know what customer service even means anymore, much less quality.  My brother recommended Debbie years ago, just over 13 years ago and it was one of the best decisions I have ever made.  She insured my first truck, motorcycle, sports car, and many other vehicles along the way, along with my first home and current home.  She is helpful, honest, and always willing to go the extra step.  I remember her driving down to Milwaukee…

Brian C

Contact Us

Frydach Insurance Agency
W175N11163 Stonewood Drive #229
Germantown, WI 53022
262-437-0036

Our Hours

Monday - Thursday: 9:00 - 5:00
Friday: 9:00 - 3:00
By Appointment

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