Germantown, WI Insurance - Frydach Insurance

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ASI » Customer Service

Frydach Insurance Customer Service

While many people initially choose an insurance agent because of price, they stick with an agent year after year because of the service they receive. At Frydach Insurance, we pride ourselves on being there when you need us. While other agencies limit themselves to normal business hours, we understand that accidents don’t always take place between nine and five. For that reason, we make ourselves available 24/7.

Call Frydach First

Whether it’s a billing question, a change to your policy, or a possible claim, we prefer you call us first. More often than not, we can answer your question, saving you the hassle of suffering through an insurance companies phone menu, only to wait on hold.

Billing Questions

While payments are generally made directly to the insurance company you’re insured with, we realize that you may have questions about your bill regarding the amount you owe, or where payments can be made, or if the insurance company you’re insured with accepts online payments. If that is the case, feel free to give us a call, we’re here to help. 

Changes to Your Policy

Did you get a new car? Do you have a new teenage driver in the household? Maybe you’ve refinanced your home and have a new lender? Whatever the case, we’re here to help update your policy to reflect your changing life.

Claims

If you’ve had a loss, no matter how big or small, we strongly encourage you to give us a call before talking to the company you’re insured with. We’ll be able to answer any questions you may have, and help you with the claim process.

Regardless of the service you require, contact us by phone or email, we’d be glad to help.

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ASI Address P.O. Box 33018 St. Petersburg FL 33733 United Stateshome General Inquiries: 866-274-8765home Claims: 866-274-5677cell Website Billing Website Claims Website

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Reviews

Debbie has always been honest and dependable. She works hard to get the best rates for her customers. She is a consummate professional. I highly recommend her services!

Andrew Niedercorn

I have been a customer of Frydach Insurance for more than 10 years. Debbie is extremely helpful and knowledgeable. She has been quick with answers when I have had questions of all sizes! I have recommended Frydach several times and most of the people I have referred now have some sort of insurance with them. I have shopped around on occasion and rates are definitely reasonable.

Terri Zellmer

Debbie is the most knowledgeable insurance agent I have ever met and genuinely has the customers best interest in mind. I trust her like I’ve never have trusted an insurance agent before.

Doug Loman

I have known Debbie for over 25 years, we met and served on a few Church committees together. Once she started her own Insurance agency, I moved my families Insurance. I have had excellent service, and I refer many of my mortgage customers to her. I trust her completely. I believe that her combination of high personal ethics and the selection of insurance companies to choose from is an unbeatable combination.

RANDAL GRGICH

Debbie is Excellent! She helps you get the best rates. She is also always available if you need her for anything from getting some information to status on a claim. She knows her stuff when it comes to insurance! I would recommend Debbie to anyone looking to having a hassle-free insurance agent!

Adam Syvock

Debby has helped me with my insurance since I first started driving. She was recommended to me by my father. I would highly suggest going through Frydach Insurance. Debby is always attentive, responds fast and always finds the best options. And she’s great to talk to when we go visit! Thanks so much, Debby!

Jess Klappa

I would highly recommend Debbie! We have been in a unique situation that has made EVERYTHING more difficult – with my husband in the process of returning from deployment, and ETSing at the same time, things have been very complicated for us and Debbie made this BY FAR the easiest thing we have had to do so far! She is very competent, really listens to what you need, and is very knowledgeable – I have no doubts that she got us the best rate and coverage possible. Thanks, Debbie!

Mallory Lepkowski
Debbie and her staff do a great job for me!
Dawn Wangard

Debbie is very knowledgeable and always available.

Nick Campanelli
Debbie has been our insurance agent for many years and does a great job. I highly recommend her
Michael Llanas

Contact Us

Frydach Insurance Agency
W175N11163 Stonewood Drive #229
Germantown, WI 53022
262-437-0036

Our Hours

Monday - Thursday: 9:00 - 5:00
Friday: 9:00 - 3:00
By Appointment

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